Shipping Policy

Shipping Costs

In your cart, you will always be able to view the shipping cost before you purchase anything.  Here's the process:

1) Add item(s) to the cart

2) Click "Checkout" button  OR "Update" button if you removed an item. ("Remove" button is next to each item - Click "Remove" next to any items you want to delete from your cart.)

3) Enter Contact information

4) Click "Continue to Shipping".  Shipping, taxes and total amount are displayed here.  (If you decide not to order, close your window or browsing page.)  

5). Click "Continue to Payment" to proceed with your order.

6.) Enter payment information (credit card or paypal) and billing address.

7.) Click "Pay Now"

 

Deleting Items from your Cart

You always have the ability to delete any items from your cart.  It is in step 2 above.

 

Raspberry Lane Crafts Shipping Policy

Patterns are not returnable.

If an item does not fit or you are unsatified with any product (other than patterns), please ship it back to us.  Customer is responsible for the return shipping cost and when we receive the item undamaged we will refund your money paid for the item minus the original shipping.

Damaged items are returnable.  Email us a picture of the damaged item.  When verified, we will send a return shipping label.  Indicate whether you’d like a refund or another item sent. When the damaged item is received at Raspberry Lane Crafts, we will send you a replacement with free shipping or refund of original cost minus shipping.  Please note, we cannot take clothing back that has been worn or washed.

We appreciate you as our customer and know that you will find our products of great quality.  

Thanks for shopping at Raspberry Lane Crafts!